Job Purpose

Oversee the efficient management, provisioning, and maintenance of office furniture, equipment, fleet, administrative services, and facilities, including coordination of religious services (Imam & Muezzin). Ensure alignment with organizational needs, regulatory compliance, and environmental sustainability to enhance workplace efficiency, safety, and employee well-being.

Position Accountability Description

Strategic Leadership:
1. Create and lead the execution of a strategic governance framework for workplace and support services,ensuring alignment with DACO’s organizational goals and regulatory requirements.
2. Develop and track key performance indicators (KPIs) to measure the effectiveness of governance and quality assurance processes, driving continuous improvement and supporting long-term growth and innovation initiatives.

Workplace Services Management:
3. Oversee the procurement, installation, and maintenance of office furniture, equipment, and catering services, ensuring alignment with organizational standards. 4. Manage office facilities, ensuring cleanliness, safety, and effective space utilization to meet operational needs. 5. Ensure all workplace services (furniture, equipment, catering) are efficiently coordinated and delivered on time.

Fleet Management:
6. Oversee fleet operations, including vehicle maintenance, scheduling, and compliance with safety standards, ensuring efficient use of DACO’s vehicle resources. 7. Manage the procurement and allocation of vehicles based on operational needs, while ensuring cost-effectiveness and regulatory compliance.

Religious Services Coordination:
8. Manage the coordination of religious services, ensuring that the Imam and Muezzin are scheduled and that prayer facilities are maintained to accommodate DACO’s employees.
9. Ensure proper communication with religious personnel to align their services with DACO’s operational schedule and needs. 

Administrative Services:
10. Oversee the management of general administrative tasks, including reception, mailroom services, and office supply provisioning.
11. Ensure that all administrative services are aligned with DACO’s operational requirements and maintain high service standards. 

Position Accountability Description

12. Engage with external stakeholders, such as service providers and regulatory authorities, to manage service compliance, expectations, and communication effectively. 13. Coordinate with internal stakeholders and external vendors to ensure successful project execution.

Team Leadership and Development:
14. Guide and support a team of workplace and support services professionals, fostering a culture of excellence, accountability, and high performance.
15. Offer mentorship and professional development opportunities to team members, promoting continuous improvement and skill enhancement. 16. Design training and development programs to enhance the skills and knowledge of the workplace and support services team, ensuring they are equipped to handle complex service requirements.
17. Establish clear performance expectations for team members, provide regular feedback, and support their efforts to achieve departmental and organizational goals. 

Financial Management:
18. Monitor and control the unit’s budgets by tracking expenditures, identifying cost-saving opportunities, and making necessary adjustments to ensure financial accountability and resource optimization.
19. Generate and present budget reports to senior management, providing insights and recommendations for financial planning and service management. 

Compliance and Best Practices:
20. Oversee compliance with DACO’s workplace and support services standards, regulatory requirements, and best practices to ensure high-quality service execution. 21. Manage industry best practices in workplace and support services processes to enhance service outcomes and operational efficiency.
22. Regularly report to senior management on service performance, highlighting key achievements and areas for improvement to support informed decision-making.

Minimum Job Requirements

Competencies