Job Purpose

Position Accountability Description

Contract & Agreement Management

1. Draft and review contracts, agreements, amendments and renewals using approved templates and under applicable review procedures. 
2. Support the identification of contractual rights, obligations, liabilities, deliverables and performance requirements. 
3. Review contractual documents for completeness, consistency and alignment with approved business requirements. 
4. Assist in contractual negotiations and prepare supporting drafts, comparison documents and amendments. 
5. Coordinate with concerned departments to collect technical, commercial, financial and operational inputs required for contractual documentation. 
6. Flag contractual risks, deviations or unclear provisions to the Supervisor for review and escalation when required. 

Service Level Agreements (SLAs) 
7. Prepare, review and update Service Level Agreements (SLAs) with internal and external stakeholders at the Airport using approved requirements and templates. 
8. Maintain SLA records, including scope, service levels, KPIs, responsibilities, reporting and escalation requirements. 
9. Follow up with concerned departments on SLA performance, renewals, amendments and outstanding actions.
10. Prepare SLA status reports and highlight performance gaps or non-compliance to the Supervisor.

Position Accountability Description

Contract Administration & Governance 
11. Maintain and regularly update the contracts, agreements and SLAs on request.  
12. Monitor contractual Major milestones. 
13. Support the preparation of contractual notices, letters, amendments, reports and other contract-related documentation. 
14. Ensure proper filing, archiving and retrieval of contractual records in accordance with approved procedures. 

Stakeholder Support & Risk Management 
15. Coordinate with related Stakeholder departments on assigned contractual matters. 
16. Support contract performance reviews and follow up on deviations, outstanding obligations and corrective actions. 
17. Refer matters involving disputes, claims, legal interpretation, settlements, waivers or material risks to the Supervisor and Legal Affairs. 
18. Support to Stakeholders while protecting the DA contractual interests. 

Reporting & Continuous Improvement 
19. Prepare periodic contract and SLA status reports, trackers and dashboards. 
20. Support implementation and improvement of contract management systems, procedures, templates and automation. 
21. Participate in continuous learning and maintain awareness of contract management practices and applicable DA requirements. 
22. Perform any other related duties assigned by the Supervisor or General Counsel.

Minimum Job Requirements

Competencies